Frequently Asked Questions

When choosing an online casino, pay attention to the following factors: UKGC license, operator reputation, player reviews, quality of support service, variety of games and payment methods, transparency of bonus terms.

Our experts thoroughly test each casino on multiple parameters: they register, make deposits, test games, check support service, evaluate payout speed and bonus conditions. We regularly update information to maintain its relevance.

Wagering requirements are the number of times you need to play through a bonus before withdrawing funds. For example, with a 35x wagering requirement and a £100 bonus, you need to place bets totaling £3,500 (35 × £100).

To receive a welcome bonus, you need to: register at the casino, verify your email, make your first deposit for the specified minimum amount. Some casinos may require entering a promo code during registration or deposit.

E-wallets (PayPal, Skrill, Neteller) usually provide the fastest payouts - from a few minutes to 24 hours. Bank cards can take 1-5 business days, and bank transfers up to 7 business days.

Yes, most casinos set minimum and maximum withdrawal limits. These can be daily, weekly, or monthly limits. The exact limits depend on the specific casino and withdrawal method.

You can verify a UKGC license on the official UK Gambling Commission website. Enter the license number or operator name in the commission's website search to get detailed information.

First try to resolve the issue through the casino's support service. If that doesn't help, you can contact independent mediators (e.g., eCOGRA) or the Gambling Commission. We can also help in resolving disputes.